Terms of service
Terms of Service
Last Updated: October 5, 2026
Welcome to our store. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. Orders & Payments
By placing an order, you agree to provide accurate and complete billing and shipping information.
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, inventory issues, or other circumstances at our discretion.
All prices are listed in the currency shown at checkout. Prices may change without notice.
2. Shipping
We process orders as quickly as possible. Shipping times are estimates and may vary due to carrier delays, weather, customs, or other circumstances outside our control.
Once an order has been shipped, delays caused by the shipping carrier are outside of our control.
3. Refunds & Returns
Our standard refund period is 10 days from the date of delivery.
After 10 days, you are no longer eligible for a refund unless you purchased our 30-Day Protection at checkout.
Customers who purchase the 30-Day Protection may request a refund within 30 days from the date of delivery, subject to our Refund & Return Policy.
Please review our Refund & Return Policy for complete eligibility requirements.
4. Mystery Products
For mystery boxes and similar products, the specific item, colour, size, style, or variation received may vary.
Mystery products are selected randomly, and specific items cannot be guaranteed unless explicitly stated on the product page.
5. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, minor differences in colour, appearance, packaging, or other details may occur.
6. Prohibited Use
You agree not to use our website or products for any unlawful purpose or in a way that could damage, disable, overburden, or interfere with our website or services.
Fraudulent orders, payment abuse, and attempts to exploit our policies may result in order cancellation and/or account restrictions.
7. Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, text, and branding, belongs to our store or its respective owners and may not be copied, reproduced, or distributed without permission.
8. Limitation of Liability
To the fullest extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential losses resulting from the use of our website, products, or services.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
9. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will become effective when posted on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
10. Contact Us
If you have questions regarding these Terms of Service, our products, or an order, please contact our customer support team through the contact information provided on our website.
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.